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Contact Us

If we can be of assistance, please do not hesitate to contact us via mail or live chat

- Supporting mail: [email protected]

- Live chat: We're here to live chat with you. In the event of long queue lines, we sometime can not reply to you immediately. If you wish to stay on the line, please don't close the chat box. Or would it be more convenient if you can leave a message, we will email you back with answer instead.

- Phone Support: At this time we don't provide phone support but we'd happy to help you via mail/live chat. We believe we provide better suport through email because we're able to take time to diagnose the problem and check with our fulfillment department without putting you on hold while we're assisting other customers. 

Please note
  • Our Support Team work from Monday to Friday.
  • Due to the coronavirus COVID-19, countries have taken measures to minimize the spread.
    Please expect delays in delivery due to limited working hours. Check with local post office for the most recent updates.

    We're sorry for the inconvenience.

Moosfy 

US Warehouse Address: 410 E Santa Clara Street, Unit #658, San Jose, CA 95113, US

Head Office: : 18 Tam Trinh, Hai Ba Trung District Ha Noi 100000 Viet Nam